Privacy Policy

TrueBuilt Projects
Privacy Policy

Last updated: December 30, 2024

1. Introduction

TrueBuilt Projects ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us, including:

  • Name, email address, and phone number

  • Property address and project location

  • Project requirements and preferences

  • Communication history

  • Payment information (when applicable)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

3. How We Use Your Information

We use your personal information to:

  • Provide our renovation and construction services

  • Communicate about your project

  • Send quotes and invoices

  • Improve our services

  • Comply with legal obligations

  • Send marketing communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Trusted contractors and suppliers involved in your project

  • Professional advisors (e.g., lawyers, accountants)

  • Regulatory authorities when required by law

  • Third-party service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under the Privacy Act 1988, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Opt-out of marketing communications

  • File a complaint about our handling of your information

7. Marketing Communications

We will only send marketing communications with your consent. You can unsubscribe at any time by:

8. Cookies

Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website.

10. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

Email: hello@truebuiltprojects.com.au

TrueBuilt Projects Newcastle, NSW